Shipping and Delivery
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Shipping and Delivery
At Dham Yatras, we are committed to ensuring a seamless booking and travel experience. Below are the details of our shipping and delivery policy:
**Booking Confirmation:**
– Upon booking a travel package, you will receive an email confirmation within 24 hours. This confirmation will include all necessary travel details, itinerary, and contact information.
**Travel Documents:**
– E-tickets, hotel vouchers, and other travel documents will be sent to your registered email address within 48 hours of booking confirmation.
– Physical documents, if requested, will be shipped via a reliable courier service and should arrive within 7-10 business days, depending on your location.
**Shipping Fees:**
– Digital delivery of travel documents is free of charge.
– Physical document shipping fees will be calculated based on your location and will be included in your booking invoice.
**Delivery Time:**
– For urgent bookings, we offer expedited document delivery services. Please contact our customer service team for more information and applicable charges.
**Tracking Information:**
– For physical document shipments, tracking information will be provided via email once your package has been dispatched.
**Lost or Delayed Shipments:**
– In the rare event that your shipment is delayed or lost, please contact our customer service team immediately. We will work diligently to resolve the issue and ensure you receive your travel documents on time.
**Contact Us:**
For any questions or concerns regarding shipping and delivery, please contact our customer service team at [contact information].
Thank you for choosing Dham Yatras. We look forward to providing you with an unforgettable travel experience.